As Trusted Advisors, Skilled Negotiators and Expert Facilitators®, our Sales Associates will commit to quality service - in writing. Since we know that a smooth process is based on trust, the Premier Service pledge assures delivery on our promise to provide extraordinary customer care. Both the Sales Associate and you, the client, sign an agreement to make this unique relationship official.
And then, we want to know how we measure up. The Premier Service program was created with your input. Our customer satisfaction surveys, provided to you upon transaction close, help us continually refine our customer focus and maintain high standards. Over time, all our customers will be given the chance to give input to help make us the best that we can be.
You deserve a knowledgeable advocate in the real estate process, and Premier Service is designed to do just that. Because it's about commitment: By partnering with you, listening to your needs and communicating clearly, your home sale or purchase will become exactly what it should be.
GMAC Real Estate is a division of GMAC Home Services, the financial arm of General Motors Corporation, one of the world’s largest and most successful companies. GMAC Real Estate has more than 1,200 offices and 20,000 agents in the US and Canada*. |